Terms & Conditions

About Us

 

Gopal Bros is a premium Indian ethnic wear retailer offering bespoke and ready-to-wear garments for men. We operate both offline and online, with a focus on timeless fashion, craftsmanship, and customer satisfaction.
 

Use of Website

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By accessing our website (www.gopalbros.com), you agree to use it only for lawful purposes and in a way that does not infringe the rights of or restrict the use of this site by any third party.

• You must not misuse this website (e.g., hack, transmit viruses, or conduct fraudulent activities).

• All content on this site (images, text, videos) is the intellectual property of Gopal Bros and cannot be copied or reused without permission.

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Product & Service Information

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We aim to ensure that all product descriptions, pricing, and availability are accurate. However, in the case of an error, we reserve the right to correct it without prior notice.

• Garments may slightly vary in color due to photographic lighting or screen resolution.

• Custom orders are made to individual specifications and cannot be returned or exchanged.

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Pricing & Payment

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All prices listed are in INR and include applicable taxes unless stated otherwise.

• We accept multiple modes of payment including UPI, cards, and cash.

• For custom or made-to-measure orders, a partial or full advance payment may be required.

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Shipping & Delivery

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Orders are typically dispatched within 2–5 business days, unless otherwise mentioned.

• Delivery timelines may vary based on location, order type, and courier partner availability.

• Gopal Bros is not liable for delays caused by external logistics services.

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Return & Exchange Policy

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We accept returns and exchanges under the following conditions:

• The item is unused, unaltered, and returned in its original packaging.

• The request is raised within 7 days of receiving the order.

• Customized orders are not eligible for returns or exchanges.

Please refer to our detailed Return Policy for more.

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Privacy Policy

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Your privacy is important to us. Any personal data submitted to Gopal Bros through this website or other channels is handled according to our Privacy Policy.

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Amendments

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Gopal Bros reserves the right to update or modify these Terms & Conditions at any time. Changes will be posted on this page, and continued use of the site constitutes acceptance of the revised terms.

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Contact Us

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If you have any questions about these Terms & Conditions, feel free to reach us at:

📍 Store Address:  No 5-4-742, 1/1, Nampally Station Rd, beside Hare Rama Hare Krishna Temple, opp. G Pullareddy sweets Metro footwear, Old Kattal Mandi, Abids, Hyderabad, Telangana 500001
📞 Phone: +91 7989833407
📧 Email: info.gopalbros@gmail.com